FAQ

We are here to answer your all questions

On-demand

On-demand delivery service with real-time tracking and notifications.



Eassy to use

Safe, convenient and cost effective way of sending parcel.



Your own job

As driver be your own BOSS by turning your vehicle into a money making machine.



Frequently ask question

It is premium delivery service which we are currently running to provide convenience in sending Documents, Gift & Parcel to everyone as individual or business. By booking on the app, you can send items to your business partners or loved ones.
=> Turn on the pickNdrop app
=> Indicate the pickup location and drop location
=> key in additional information of your drop point
=> key in Recipient's Name
=> key in Mobile Number of recipient
=> select Type of pacel from the list
=> key in short instruction to driver
=> Confirm your booking.
=> Book Now.

A biker or a car driver/rider will be allocated to you. His name and number is provided – if you have any further instructions, kindly call/text him.
Send the share ETA to your Recipient for him/her to anticipate the biker's or driver's/rider's arrival, Ensure the Document/Package has the Recipient's name, number, and exact address clearly indicated. It should also be well packed for safe transportation.
We provide an on-demand delivery service with real-time tracking and notifications which allow users of app to send paecel to any receipient located upto 50km far from him/her within maximum 2 hours time.
pickNdrop is currently an on-demand service that picks up and delivers immediately after a booking confirmation.
Yes, we currently covers Selangor and Putrajaya, about 9,000 square km of Klang Valley.
All delivery personnels, the driver of picNdrop who signed up with their bike or other vehicle to provide the delivery service possess license and have clearence of law enforcement authority. In the unfortunate event that something happens to your parcel, rest assured that you are covered by insurance.
Yes, you can place your order for multiple parcels to send to different location.